![]() If you want to attach one or more files to your support case, click the Browse button below the text box.įor instructions on attaching a file, see the To attach a file to a support case section below.If you suspect that the problem may be related to your system, be sure to include the version of Windows or Mac, the video card, and any other relevant information on the computer.Provide detailed, step-by-step instructions on how to reproduce the error or incorrect functionality that the program is exhibiting.Include the exact wording or any error or warning messages that you're receiving.In the Step 3 - Type a detailed question box, type your question or a description of your issue in as much detail as possible.In the Step 2 - Type a short Subject field, type a short, but descriptive summary of the problem you're encountering. Live, priority technical support (phone & online) is available to Support and Software Assurance (SSA) customers using Chief Architect X14 or X15. We created Software Assurance to provide access to new versions of software products at no additional cost to committed customers, along with additional benefits for deploying and managing Microsoft products. 2.2 Principles of Software Assurance 3 2.3 Lifecycle Assurance 5 2.3.1 Lifecycle Stages and Processes 5 2.3.2 Lifecycle Assurance Resources 8 2.4 Secure Practices Across the Lifecycle 8 2.4.1 Lifecycle Costs for Software Assurance 9 3 Quick-Start Guide to Assurance, by Lifecycle Phase 13 3.1 Stakeholder Requirements Definition 13 3.2. ![]() Please see the Support and Customer Service page if you'd like to purchase a paid support case or would like to look into your upgrade options. Navigate to your Documents directory on your system, then locate and open the programs Data folder. Close out of the Chief Architect or Home Designer program. ![]() Note: If you don't see your version listed here, your product is no longer eligible for support. To reset the template files for Chief Architect X13, Home Designer 2022, and prior versions.
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